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-10% on the first order with the code POOLDAY10

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For any return or exchange, please send us an email or Instagram Message indicating the order number and the tracking number. You can send your package by tracked postal letter or Colissimo.

Return address :
Poolday store
39 Rue Dauphine, 75006 Paris

 

All orders will be sent from our store in Paris. Orders are processed Monday to Friday and shipped the next business day. To facilitate your order, we accept exchanges and refunds. If the model or size is not suitable, you have 14 days to return your product. Once the compliance of the item has been verified (item intact and unused and all labels uncut) we will refund or exchange your order.


Damaged or defective item

We make a point of honor that all items sold are of the highest quality. However, if you have a problem with a defective or damaged item, please contact us immediately at the following address: contact@poolday-paris.com. In this case, please keep the product as is (unused article, hygienic protection not removed and all labels not cut). 


Order cancellation

Once an order is submitted online, it cannot be modified or canceled. When orders are placed online, they are shipped automatically. If you change your mind once the order has been placed, you can send us back the article and request a refund or exchange at the following address : contact@poolday-paris.com


Please note that we are not responsible for customs clearance in your country. All prices of products shown and payments made on this website are in euros. All prices include VAT. Your credit card will be debited in euros and then converted into your local currency by your bank on your bank statement.


For any request, contact us at the following address : contact@poolday-paris.com

 

Shop Poolday Paris

39 rue Dauphine, Paris

Monday Saturday
11.00am - 1.30pm // 2.30pm - 7.00pm

Sunday
11.00am - 6.00pm