Privacy Policy updated on 04/16/2024

 

Who are we?

 

The company Swim Confection, which owns the Poolday Paris brand, a company registered with the Paris Trade and Companies Register under number 844 255 075, with its registered office at 39 rue Dauphine, 75006 Paris.

 

Why is the protection of your personal data important to us?

At Poolday, we advocate a new way of consuming fashion, more qualitative and more sustainable. In order to offer you the best service, we need to collect personal data about you. Your data is important to us and we have made it our goal to take the greatest care of it.

 

What is personal data?

Personal data is any information that allows you to be identified.

 

What data is collected?

In the course of our activities, we may collect certain data about you:

 

• If you contact us to learn more about our services, particularly by email, we will collect your contact information, such as your last name, first name, email, phone number, etc.
• For the distribution of our newsletter, your email address is used for commercial purposes only if you agree via the registration form.
• If you are a customer, we will collect your contact information as well as the information required for billing and delivery purposes.

 

Why do we collect your data?

 

Your data is collected to offer and carry out our services, fulfill our obligations to you, best manage our business relationship, improve our services and secure the use of our site.

 

Where does your data go?

We work with several companies located in the United States: our host (Shopify) and our payment service (Stripe). Some of your data may therefore be transferred to this country. However, we have ensured that these services guarantee a level of protection adequate to that established in Europe. This is why these services have committed to signing the European Commission's Standard Contractual Clauses. Furthermore, we work with carriers for the delivery of our products, so some data may be transferred outside the European Union for delivery purposes.

 

How long is it kept?

Your data is kept for the duration you use our service. If you unfortunately decide to leave us, certain data relating to our business relationship will be kept for legal reasons for 5 years. Non-essential data will be deleted.

 

How do we protect your data?

We have taken appropriate technical and organizational measures to ensure the confidentiality, integrity, and availability of your data. Thus, we make every effort to prevent the destruction, loss or alteration, misuse and unauthorized access, modification or disclosure of your data, whether these actions are unlawful or accidental.

 

Did you know you have rights over the data we process?

Thanks to the GDPR, the European data protection regulation, you have the possibility to act on the personal data we process. Here are the different rights you have:

• The right of access allows you to ask us what personal data we process about you.
• The right to object allows you to object to the processing of some of your data.
• The right to portability allows you to obtain and reuse a copy of your data to use it in a service similar to ours.
• The right to rectification allows you to correct any error in the personal data you have transmitted.
• The right to erasure allows you to temporarily freeze the use of some of your data.
• The right to restriction of processing allows you to temporarily freeze the use of some of your data.

 

You can exercise your rights by contacting us at contact@poolday-paris.com

 

If you have any questions about how we process your data, you can contact our customer service at contact@poolday-paris.com

 

You can also file a complaint with the CNIL. If you have not requested a copy of your information, your account may have been hacked. Please take the necessary steps to secure your account.

 

Cookies and other trackers

 

What is a cookie?

 

Cookies are small text files sent from a website and stored in your browser or mobile application. This allows the website to recognize you and indicates your last activities.

 

How does it work?

 

Once the cookie is stored on your browser/device and you return to our site, the data recorded in this cookie notifies the same website.

 

What cookies does Poolday use?

 

Our site only uses "strictly necessary", "functional" and "performance / analytical" cookies. Strictly necessary cookies: These cookies are necessary for the website to function and cannot be disabled in our systems. They are usually set in response to actions you have taken that constitute a request for services, such as setting your privacy preferences, logging in, or filling out forms.

 

You can configure your browser to block or be informed about the existence of these cookies, but some parts of the website may be affected. These cookies do not store any personally identifiable information.

 

Functionality cookies: These cookies allow us to improve and personalize the functionality of the website. They can be activated by our teams, or by third parties whose services are used on the pages of our website. If you do not accept these cookies, some or all of these services may not function properly.

 

Performance / analytical cookies: These cookies allow us to determine the number of visits and traffic sources, in order to measure and improve the performance of our website. They also help us identify the most / least visited pages and evaluate how visitors navigate the website. All information collected by these cookies is aggregated and therefore anonymized. If you do not accept these cookies, we will not be informed of your visit to our site.

 

How do I manage my consent to the use of these cookies and trackers?

 

To manage your consent to the use of trackers, you can manage your consent or refusal to the use of trackers on your terminal. You can at any time delete trackers from your terminal via your browser. For each browser, the methods for setting and deleting trackers are different. These methods are described in your browser's help menu. Remember that you need to configure each of the browsers on your different terminals (tablets, smartphones, computers, etc.).